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Your capability advantage
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Capability

Capability

  • Governance Capability
    Improve strategic clarity and organisational capability.
  • Delivery Capability
    Improves team confidence and delivery certainty.
  • Our Services
    • Client Outcome
      • Growth
      • Digitisation
      • Optimisation
    • Capability
      • Governance
      • Delivery
  • Our Industries
  • Our Insights
  • Our Story
    • Guiding Principles
    • Team Leaders
    • Partners
  • Contact
HomeOur Story

Our Story

Who we are

Founded in 1994, we draw on 25 years of innovation to provide leading business services to help our clients accelerate the execution of their strategy and sustain results.

We focus on execution capability; which sits between strategy formation and project management/product development.

Our value proposition is the acceleration of outcomes to:

  

Grow

Digitise

Optimise

Accelerate revenue growth; the #1 driver of value creation.

Accelerate business model evolution or creation of new (revenue earning) products or services.

Accelerate organisational effectiveness and efficiencies of existing business and product or service delivery.

Many consider execution capability to be a greater challenge than generating ideas or preparing a strategy. We believe that execution capability can be a competitive advantage for your business.

How we got hereIndustry research and client needs led to three generations of innovation – governance for optimal investment portfolios and sponsor/owner support, delivery for business execution of transformation programs often including core platforms, and digital for automation of operations or customer services.

  • Governance Capability (1994+).  Recognising the client need to better equip leaders to  arrest the large scale underperformance of technology-enabled projects.
  • Delivery Capability (2008+).  Recognising the client need to better equip delivery teams who need to more for less and progressively build greater capability and productivity.
  • Digital Capability (2012+)   Recognising the client need to rapidly pursue new digital business models, whilst taking advantage of industry disintermediation.

Our innovation has received accolades from leading academics and industry analysts.

Today, our services support:

  
Governance Teams

Delivery Teams

Board Advisory
Executive and sponsor/product owner advisory
Portfolio prioritisation and optimisation
Technology and vendor oversight

Program Management
Outcome Delivery
Operating Model Design
Business Process Simplification
Organisational Change
Product development timing and sequencing

All our work is fast, fact-based and differentiated by our Capability Principles.

Services

Our services leverage three generations of innovation to advance our clients capability to design, deliver and digitise their future.

Integrated process, people and technology to minimise cost and maximise revenue.

Design

Innovation that improves strategic clarity and organisational capability.

Read More “Design”

Delivery

Innovation that improves team confidence and delivery certainty.

Read More “Delivery”

Digital

Innovation that accelerates growth by building your customer community.

Read More “Digital”

Insights

Our insights may make common sense but they are not common practice.

These insights shape our methods and approach.

On business

To govern for growth.

Your capability could be a competitive advantage

Address the missing middle for true agility

Perception is often not reality when assessing value

On technology

To optimise growth from enabling technology.

Optimising value from the technology portfolio

Governing technology-enabled change

Shifting focus, shifting results

 

On digital

To demystify digital.

Why digital needs simple first

Your new digital community for growth

The potential of social commerce

2023 Capability
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